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Blanket Orders
East View offers blanket order services to libraries, companies, government institutions and other customers interested in obtaining full coverage of a given subject area. You can sample various periodicals under our controlled approval plan services.
We also offer book blanket orders on books from Russia, Ukraine, Belarus' and the other Newly Independent States of the former Soviet Union.
East View offers acquisitions services in the following subject areas:
- Social Sciences
- Humanities
- Statistics
- Government / Law
- Reference
- Economics / Business
- Military / Security
- Technical / Natural Sciences
- Medicine
- Maps / Geography
Why use East View for Blanket orders?
Well-defined customer profiles
EVIS provides customers with all current book and related literature published or originating in Russia and other NIS countries based upon in-depth customer profiles. These profiles allow East View to make the best possible selections for the customer by detailing not only in which subject areas, regions and languages the customer is interested, but also such variables as the nature of the library's existing collection, the desired direction of development, financial resources available, format preferences and exchange partners.
Bibliographic Sources
The foundation of our supply network is our unparalleled familiarity with Russian/NIS national bibliography. However, since no one bibliographic source is sufficient to cover the vast variety of publications now emerging in Russia/NIS, East View selectors utilize a wide variety of bibliographic sources beyond the pages of Knizhnaia letopis', including other NIS national bibliographic publications, templany, Knizhnoe Obozrenie, Knigotorgovyi biulleten' and Russian and Ukrainian deposit copy receipts [listy gos. registratsii obiazatel'nogo ekzempliara]. East View specialists comb the streets looking for elusive publications. They go directly to the publishing houses, institutes and authors. They confer with the bibkollektors, browse the bookstores and the book fairs. They utilize East View's unique contacts with Knizhnaia Palata and Knizhnoe Obozrenie and other professionals on the Russian book scene.
Professional Competence
The blanket purchase order system only helps acquisition librarians if they are confident that those making the book selections are qualified to do so. In this regard, East View Information Services offers dramatic advantages over the competition. Our staff in Minneapolis, Moscow, Kiev and around the NIS consist of professionals and scholars from journalistic, library and academic research backgrounds. At present we employ part-time representatives in 19 cities of the former USSR, in addition to our large full-time staff in Moscow and Kiev and our smaller one in Minsk. If you are interested in stopping by our offices in Minneapolis, Moscow or Kiev and become acquainted with members of East View's acquisitions and selection staffs, please let us know and we would be happy to arrange a complete tour of our facilities.
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Gray literature
EVIS offers works that go far beyond those traditionally available and deep into the realms of grey literature. These works include:
- Low-press run and rare books published by various institutes of the Academies of Sciences, private research groups, business organizations and governmental bodies.
- Works of newly-founded independent research and advisory bodies.
Materials from the periphery, including all the former Soviet republics and distant cities within Russia.
- Dissertations and their abstracts ("avtoreferats").
- Formerly classified works released through EVIS's efforts.
- Rare and out-of-print materials from Arkhiv Pechati on microform.
- Formerly unpublished manuscripts made available by East View on microform.
Discounts and prices
All blanket-order customers receive a 20-30% discount on books provided under their blanket-order or approval plans. Average prices for books provided under blanket-order plans (with the discount} range from $12 to 20, although publications in certain subject areas, such as statistics and technical sciences, tend to average somewhat higher. Reference works also tend to be somewhat more expensive.
Delivery
Delivery for most blanket-order materials is direct from Moscow via a privatized mail-handling agency. Shipping charges are based on a sliding scale at an average of $.74 per book for shipment of over 25 books, and $.64 per book for shipments of over 100. A surcharge applies for air or express shipments. Surface delivery in practice means that customers may expect books 2-8 weeks from the date of publication. Whether surface or air, EVIS uses only qualified and reliable shippers and freight forwarders.
Returns
Upon receipt of books, customers will have the option of returning them for full credit within 60 days. Returns are made at the customer's expense to East View's US office in Minneapolis. Materials must be returned in undamaged and/or original condition in order for the account to be credited. If return rates exceed 5% annually, plans and their profiles are re-evaluated and refined to resolve the problem.
Quality Customer Service
Day-to-day customer service is provided by staff in all of our Minneapolis, Moscow and Kiev offices to ensure maximum responsiveness and flexibility. We are striving not only to provide the best quality books, but the highest quality service. We encourage customer feedback and suggestions for improving our performance. To facilitate this feedback, East View's staff members are always eager to make personal visits to libraries and meet with librarians on their home ground.
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USMARC Records
EVIS can supply minimal USMARC records (no subject cataloging) free of charge to our blanket-order and approval plan customers upon request. Records can be supplied in electronic format either via FTP sites or via e-mail. The records can also be supplied as print outs. These services are also available to our other customers at a nominal fee of 30 cents per record. Please inquire for more details.
Special Searches
EVIS regularly conducts special searches and supplies out-of-print books and periodicals in either original, xerographic or microfiche format, depending upon the situation and the needs of the individual customer. Again, these services are provided free of charge for our blanket-order customers and at a nominal fee for our other customers. Please inquire.
Controlled Approval Plans
A slight variation on traditional blanket-orders, the controlled approval plan allows customers to review regular suggestion lists based upon their profiles and needs. The customer then notifies East View which of the recommended items on the list that he/she wishes to receive. Because of the more labor-intensive nature of controlled blanket orders, sample issues of new periodicals are not available on an automatic-receipt basis and the maximum discount offered is 20%. An initial deposit of at least $500 is also required for the establishment of a controlled blanket order.
Sample Periodicals Under Blanket Order
EVIS also provides sample issues of all the emerging periodicals and press related to the specific subject areas covered under the customer's blanket-order. Customers are then eligible to subscribe to these periodicals at a special first-year discount.
EVIS Commitment to the field, the future and to you
Since 1989, East View has been supplying the world with valuable research materials. East View entered the field of book distribution from the countries of the former Soviet Union at a time of chaos -- old infrastructures were collapsing, and existing acquisitions and distribution systems floundering. We set about building our own infrastructure and developing our own acquisitions and distribution systems, and we have succeeded.
East View is committed to constantly exploring new ways of improving our services to our customers and facing new challenges. For 2000-2001, these challenges will include continuing to expand our acquisitions web and reaching out to the diverse regions of the former Soviet Union; finding new ways of cutting acquisition and distribution costs so that we can relay these reduced prices on to our customers; improving our customer service by cutting response time and initiating even more pro-active customer relations policies.
East View is committed to being your choice for information resources from the former Soviet Union today, tomorrow and beyond. East View's staff have chosen to build this company because they believe in it and share a common commitment to the goals of encouraging the free flow of information from these areas of the world to the rest of the world and of constantly increasing the knowledge and interest of the rest of the world in these formerly restricted areas. East View cannot promise to solve all your acquisition problems. We can, however, promise you constantly improving customer service. We can promise to listen to your problems and work toward creating optimal solutions. We can promise you innovation, and most of all we can promise you vision.
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